Orders & Shipping
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Order Tracking and Delivery Timelines
How tracking statuses work, expected delivery windows, and what to do when shipments stall.April 7, 2026
Tracking events can appear in batches depending on carrier scans. This guide explains normal delay windows and escalation steps.
Status Meanings
Label created, in transit, out for delivery, and exception states each require different actions.
Escalation Steps
When scans stop beyond expected windows, contact support with order and carrier reference.